Custom Technical Services of NW FL., Inc.

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Q&A

As with any company there are always questions about their services and products.  CTS would like to open up to the community answer any questions you may have about us, our industry, our products or anything that just comes to mind that you want to ask~  Below are a few we have already had inquiries about if your question is not there please use the form below to forward your question to our willing staff!
 


 

Q: What is the best home burglar system, with easy to use features?

A: Every security company out there uses the brand they offer for one reason or another.  Price, ease of install and repair, training and expandability are a few of the reasons certain brands are preferred over others.  That being said, companies are going to push the brand they prefer - at CTS we offer a wide variety of brands for our consumers so that you are not cornered into a selection that might not work as well for you.  We do have our preferences and they are selected primarily because of longevity of the product and customer appreciation feedback. 
   You definitely want a non-proprietary system as you do not want to be stuck with a dealer if they are not serving your needs or if they are over charging for their services.  At CTS it is not worrying about losing our customers that keeps us up at night rather how better to protect them that concerns us.  We do not feel the need to trap them into staying with us thru proprietary systems.  Our customer service reputation is what we rely on to keep our clients not locking them into a system they can't switch to another provider without replace most or all of the system when they do~
    For the best system for you our security consultants are trained in the art of listening - to you!  With their knowledge of the top brands and what those systems offer they match you up with a system you will want to use!  Which is after all the reason for getting a system to protect what you value most and it can't achieve that if you are not comfortable with using it...

Q:   What would be the down side of just purchasing a sign and placing it in my yard?

A:   While a security sign is the first line of defense as a deterrent, burglars are also aware that you can buy and display a sign without the advantages of having a monitored system.  This can work against you creating a false sense of security causing you to let your guard down and when a burglar is bold enough or stupid enough to attempt a break in no one will be called to come to your aid.  This is the main purpose of a monitored security system to dispatch help when needed. 
      Burglars being aware of the fact you can purchase signs or bring them with you when you move will sometimes case a place looking for other signs of a security system such as motion sensors, keypads, window and door sensors - even to the point of testing to see if an alarm will go off.  So don't sell yourself short on protecting your family, business, home or your own personal safety~

Q:  Can we get a discount on our insurance for having a monitored alarm system?

A:  Yes, most insurance companies offer a percentage discount if the home or business is being protected by a certified alarm system.  Some increase the percentage when both a fire and burglar alarm system are being monitored. 

See below an article recently published in securitysales.com site about State Farm:

State Farm Florida drops alarm system discounts -

Aug 13, 2009, Tallahassee, FL -- The Florida State office of Insurance Regulation (OIR) approved a request by State Farm Florida to drop property insurance discounts, including for monitored alarm systems, when policies come up for renewal after Dec 1.

Eliminating the discounts will increase property premiums for State Farm Florida customers by a statewide average of 28 percent, according to the OIR. 

The modifications will take place Nov 1 for new customers and Dec 1 for renewing customers.  State farm Florida says it will send renewal letters 100 days in advance of policy renewals, informing customers how their premiums will change under the new policy.

Currently only State Farm Florida has requested this change in policy, according to the NBFAA.  CTS recommends calling your insurance company to see what discounts are offered - current CTS customers can request a certificate of Installation and Monitoring sent to their insurance provider to engage the discount. 





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Securing The Way You're Protected!