About CTS

Vinyl wLic2-11Opening our doors in 2008 as Custom Technical Services of NW Florida, Inc. and growing from the idea of wanting to secure the way people are protected with technology chosen for the customer by its quality not by what an equipment manufacture would give to “Corporate” for using their product we are now doing business as CTS across the Panhandle.  We are growing rapidly off of positive referrals because of our original philosophy to treat our customers like they just stepped onto the red carpet. CTS is made up of a full staff of experienced technicians, customer care specialist, systems designers & technical support staff.  

The company is locally owned by Tim Melvin and Rodney Capps both of which can be found most of the time out in the field right along with the Technicians lending a hand when and where needed. They can still recall taking care of their first customers neither of them could stop grinning at how good it felt to be truly helping someone without worrying about answering to someone as to why they put in another motion because it was needed and only covering their cost instead of marking it up.  Several years later and doubling our customers through word of mouth we are still proudly serving Bay County and loving every minute of it!  CTS offers the most current technologies, computer repairs, on-line control of your system, home automation, and system integration, customized designs for residential or commercial security, fire, CCTV & door access systems.

CTS strives to stay current with the latest technology for all aspects of the security alarm industry. Customer service, team support and project management are incorporated into every project to provide the greatest benefits to our customers. Come see what all the fuss is about and why our customers are just about all the advertising we need!